Privacy Policy

1. Who We Are

Betti Casino is the data controller responsible for personal data collected through our website and associated services. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Any questions regarding this policy or your personal data should be directed to our Data Protection Officer via the contact details provided in your account area.

2. Data We Collect

We collect personal data in several ways depending on how you interact with our services. The categories of data we may hold include:

• Identity data: full name, date of birth, username
• Contact data: email address, phone number, residential address
• Financial data: payment card details, bank account information, transaction history
• Technical data: IP address, browser type, device identifiers, login timestamps
• Usage data: pages visited, game history, session duration
• Verification data: copies of government-issued identification, proof of address, source of funds documentation

Some of this data is provided directly by you during registration or when completing identity verification checks. Other data is collected automatically through cookies and similar tracking technologies.

3. How We Use Your Data

Your personal data is used only for purposes that are lawful and necessary. Specifically, we process your data to:

• Verify your identity and age in compliance with UK licensing requirements
• Create and manage your account
• Process deposits, withdrawals, and resolve payment disputes
• Monitor transactions for fraud prevention and anti-money laundering compliance
• Communicate with you regarding your account, including security alerts and support responses
• Meet our legal obligations under UK gambling regulations
• Conduct responsible gambling checks and apply any applicable self-exclusion measures

We do not use your personal data for automated decision-making that produces significant legal or similar effects without human review.

4. Legal Basis for Processing

Each processing activity carried out by Betti Casino is based on one of the following legal grounds:

• Contract performance: processing necessary to fulfil our obligations to you as an account holder
• Legal obligation: processing required to comply with UK law, including AML and KYC regulations
• Legitimate interests: processing for fraud prevention, security monitoring, and service improvement
• Consent: processing for marketing communications, which you may withdraw at any time

5. Data Sharing and Third Parties

Betti Casino does not sell your personal data to third parties. However, we may share data with:

• Payment service providers to process financial transactions
• Identity verification and fraud prevention agencies
• Regulatory authorities, including the UK Gambling Commission, where legally required
• IT service providers who support our platform infrastructure under strict data processing agreements

All third parties who receive personal data from us are contractually obligated to handle it in accordance with applicable data protection law.

6. Data Retention

We retain personal data only for as long as necessary. Account data is typically held for a minimum of five years following account closure, in line with anti-money laundering legislation. Technical and usage data may be retained for shorter periods. When data is no longer required, it is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Access: request a copy of the data we hold about you
• Rectification: ask us to correct inaccurate or incomplete data
• Erasure: request deletion of your data where it is no longer necessary
• Restriction: ask us to limit how we use your data in certain circumstances
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests

To exercise any of these rights, contact our Data Protection Officer through the support section of your account. We will respond within 30 days of receiving a valid request.

8. Cookies

Betti Casino uses cookies and similar technologies to support core website functions, analyse usage patterns, and enhance security. You can manage your cookie preferences through the cookie settings tool available on our website. Disabling certain cookies may affect the functionality of some features.

9. Changes to This Policy

This Privacy Policy may be updated periodically. When material changes are made, we will notify registered users via email or through an on-site notification. Continued use of our services following such notification constitutes acceptance of the revised policy.